Terms of Service

GymDost Business · Last updated: 25 October 2026

These terms are an agreement between the gym that uses GymDost Business (“you”) and Dhaka Co, India, which runs GymDost Business (“GymDost”, “we”, “us”). By creating an account or signing in, you agree to them and to our Privacy Policy.

1. The service

GymDost Business is an app for managing a gym’s members, plans, renewals, payments, attendance and reminders. You use it through the GymDost Business app on your phone. We may improve, change or add features over time.

2. Your account

• You create your own account and gym in the app, or we create one for you and give you a temporary password, which you must change when you first sign in.
• You must be an adult who is allowed to run the gym, and give correct details.
• Keep your password private. You are responsible for what is done with your gym’s logins, including any staff you give access to.
• Tell us straight away if you think someone else has used your login. We can reset it for you.

3. Free trial, plans and payment

• New gyms get a free trial (14 days at the time of writing; the app shows the exact length). You don’t need to give a card or any payment details.
• After the trial, GymDost Business is a paid subscription. At the time of writing there are two plans: Basic (up to 100 members) at ₹499 per month or ₹4,999 per year, and Pro (unlimited members) at ₹999 per month or ₹9,999 per year. The app shows the current plans and prices before you pay.
• You pay by UPI. You send the amount to GymDost’s UPI ID, using your own UPI app, and then tell us the 12-digit UPI reference number (UTR) in the app. We check the payment and extend your plan. Until we confirm it, the app shows your request as waiting. Please send the exact amount and the correct reference number; we may decline a payment we cannot match.
• Nothing renews automatically. We do not debit your account. When your plan is about to end, the app reminds you, and you renew by paying again. If you pay before your plan ends, the new period is added to it.
• If you do not renew in time, you get a grace period (normally 7 days) with full access. After that, your gym becomes read-only: you can still see and export your data, but you can’t add or change anything until you renew. Nothing is deleted because a payment is late.
• Fees are paid in advance and are not refundable, except where the law requires a refund, or where we agree to one because of a mistake on our side, such as a payment counted twice.
• We may change prices or plans with at least 30 days’ notice. A change applies from your next payment and never to a period you have already paid for.
• Prices are in Indian rupees. If taxes apply, we will say so before you pay.

4. Your data

• Your gym’s data, including your members’ details, belongs to you. You allow us to store and process it only to provide GymDost Business to you, as described in the Privacy Policy.
• You are responsible for having the right, and members’ consent where needed, to record their details and photos, and for keeping them accurate. For members under 18, you need a parent’s or guardian’s consent.
• You can export a backup of your data from the app at any time. We recommend doing this regularly.
• Payments you record from your members are your own records. GymDost does not collect or hold your members’ money.

5. Fair use

You agree not to:

• use GymDost Business for anything unlawful, or to store data you have no right to hold;
• try to access other gyms’ data or break, overload or get around GymDost’s security;
• copy, resell or reverse-engineer GymDost Business, or share your login with another business;
• send us a payment reference number that is not yours or not for your gym.

6. Availability

We work to keep GymDost Business running and your data safe, but we can’t promise it will always be available or free of errors. Sometimes it may be unavailable for maintenance or because of problems with our providers or your internet connection.

7. Ending the service

• You can stop using GymDost Business at any time. You can delete your account and your gym’s data from the app (Settings → Delete Account), or ask us to. Paid time that is left is not refunded.
• We may pause your gym (making it read-only) if fees are unpaid or if you seriously break these terms. If you break them seriously and repeatedly, we may close the account.
• We may stop offering GymDost Business with at least 30 days’ notice, so you have time to export your data. If we do this, we will refund the unused part of any period you have paid for.

8. Liability

GymDost Business is provided “as is”. As far as the law allows:

• we are not liable for indirect losses, such as lost profits, lost business or lost members;
• our total liability to you for any claim is limited to the fees you paid us in the 3 months before the claim.

Nothing in these terms limits any liability that cannot be limited under Indian law.

9. Changes to these terms

We may update these terms. We will change the date above and, for important changes, tell you in the app or by WhatsApp or email before they take effect. If you keep using GymDost Business after that, the new terms apply.

10. Law

These terms are governed by the laws of India. We’ll always try to solve a problem by talking first. Any dispute that can’t be solved that way will be decided by the courts that have jurisdiction where Dhaka Co is based.

11. Contact